Terms of Sales


These conditions of sale are concluded on the one hand by the micro-enterprise whose head office is located at 13 rue du Palais de Justice in Troyes, registered in the Troyes Trade and Companies Register under number 820 972 198 below. hereinafter referred to as "Your Carte Ancienne" and managing the site www.cartenouvelle.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.carteancien.com hereinafter referred to as "the Buyer".

Article 1: object

These conditions of sale aim to define the contractual relations between Vos Carte Ancienne and the buyer and the conditions applicable to any purchase made via the website www.carteancien.com. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, of which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.cartenouvelle.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity, allowing it to commit to these general conditions of sale.

The company Vos Carte Ancienne retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the website www.cartenouvelle.com of the company Vos Carte Ancienne, while stocks last. The company Vos Carte Ancienne reserves the right to modify the assortment of products at any time. Each product is presented on the website in the form of a description listing its main technical characteristics (dimension, condition, etc.). The photographs are as faithful as possible but do not commit the Seller in any way. The dimensions provided on the advertisements are those of the entire sheet, margins included. The sale of products presented on the site www.cartenouvelle.com is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

Article 3. Prices

The prices appearing on the product sheets in the internet catalog are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The company Vos Carte Ancienne reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased depending on the total amount of the order. The company Vos Carte Ancienne can, from time to time, offer delivery costs.

Article 4. Order and payment terms

The company Vos Carte Ancienne offers the buyer the opportunity to order and pay for their products in several stages, only by credit card. In the event of fraudulent use of the card, the buyer may demand the cancellation of the card payment, the sums paid will then be recredited or returned. The liability of the bank card holder is not incurred if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the card holder must contest, in writing, the debit with their bank, within 70 days following the transaction, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written dispute filed by the holder. No costs for returning the sums may be charged to the holder.

Confirmation of an order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of the right to rely on one's own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an email address and has provided it on their order form, the company Vos Carte Ancienne will send them confirmation of the registration of their order by email.

If the buyer wishes to contact the company Vos Carte Ancienne, he can do so either by post to the following address: Leopold Denis, 13 Rue du Palais de Justice, 10 000 Troyes; either by email to the following address: deniskrumenacherl@gmail.com, or by telephone at 06 38 66 55 85.

Article 5. Reservation of ownership

The company Vos Carte Ancienne retains full ownership of the products sold until full payment of the price, in principal, fees and taxes included.

Article 6. Withdrawal

Under article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except return costs.

Article 7. Delivery

Deliveries are made to the Mondial Relay point indicated by the buyer. Orders are made by Mondial Relay, a Relay Point delivery service with tracking, delivery without signature. Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. The company Vos Carte Ancienne will be able to provide the buyer with the tracking number of their package by e-mail. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the Vos Carte Ancienne company. The buyer is required to check, in presence at the Mondial Relay Point, the condition of the packaging of the goods and its contents upon delivery. In the event of damage during transport, any protest must be made to the carrier upon delivery of the package.

Article 8. Guarantee

All products supplied by the company Vos Carte Ancienne benefit from the legal guarantee provided for by articles 1641 et seq. of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the company Votre Carte Ancienne which will take it back, exchange it or reimburse it. All complaints, requests for exchange or refund must be made by e-mail to the following address: deniskrumenacherl@gmail.com, within 14 days after delivery.

Article 9. Liability

The company Vos Carte Ancienne, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.

Article 10. Intellectual property

All elements of the site www.cartenouvelle.com are and remain the intellectual and exclusive property of the company Votre Carte Ancienne. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

Article 11. Personal data

The company Vos Carte Ancienne undertakes to preserve the confidentiality of the information provided by the buyer, which he may be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can make the request at any time by mail to the following address: Leopold Denis, 13 Rue du Palais de Justice, 10 000 Troyes.

Article 12. Dispute resolution

These distance selling conditions are subject to French law. For all disputes or disputes, the competent court will be that of Troyes.